MUAYTHAINA.COM

We value our customers and strive to provide the best service possible. If you are not completely satisfied with your purchase, we are here to help. Please review our refund policy below.

Returns To be eligible for a return, your item must be in the same condition as received: unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is required.

To initiate a return, please contact us at [email protected]. Once your return is approved, please send your package to the following address: 187 Moo 12, Lam Plai Mat District, Buriram Province, 31130, Thailand.

If your return is accepted, we will issue a return shipping label and provide detailed instructions for sending your package to 187 Moo 12, Lam Plai Mat District, Buriram Province, 31130, Thailand. Items sent back without prior approval will not be accepted.

For any return-related inquiries, please reach out to us at [email protected].

Damaged or Incorrect Items We ask that you carefully inspect your order upon arrival. If an item is defective, damaged, or incorrect, please contact us immediately, and we will work quickly to resolve the issue.

Non-Returnable Items Some items are not eligible for returns, including:

• Perishable goods (such as food, flowers, or plants)
• Custom or personalized products
• Personal care or hygiene products
• Hazardous materials, flammable liquids, or gases

If you have concerns about a particular item, please contact us before purchasing.

Sale Items and Gift Cards We do not accept returns on sale items or gift cards.

Exchanges For a faster exchange process, we recommend returning the original item. Once your return is accepted, you can place a new order for the desired product.

European Union 14-Day Cooling-Off Period For orders shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. Items must be unworn, unused, with tags, and in their original packaging. A receipt or proof of purchase is required.

Refunds After receiving and inspecting your return, we will notify you of the refund status. If approved, your refund will be processed to the original payment method within 10 business days. Please note that bank or credit card processing times may vary.

If more than 15 business days have passed since your refund was approved, please contact us at [email protected].

Thank you for choosing us! We appreciate your trust and support.